General Data Protection Regulations

Privacy Notice

Date: Monday, 5 th October 2020
Address: Starjammer, PO Box 265, Havant, Hants, PO9 9FJ


THE STARJAMMER GROUP

GENERAL DATA PROTECTION REGULATIONS - PRIVACY NOTICE

BACKGROUND

The Starjammer Group understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of customers, clients and associates and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About The Starjammer Group

The Starjammer Group is an engineering, internet, scientific and business services provider running as a limited company with subsidiaries, registered in England and Wales under company number 05775420.

Our registered office is 2 Steyning Terrace, Waterloo Road, Havant, Hants, PO9 1BJ, and our postal address for all formal communication is: Starjammer, PO Box 265, Havant, Hants, PO9 9FJ.

Data Protection Officer: Charlotte Smith
Email address: gdpr-dataprotection@starjammer.com

2. What does this notice cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is personal data?

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5.


4. What are your rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability.
h) Rights relating to automated decision-making and profiling.

Further information about your rights can be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.


5. What personal data do we collect?

We may collect some or all of the following personal data:

  • Name
  • Address
  • Email address
  • Telephone number
  • Business name
  • Job title
  • Profession
  • Payment information

Your personal data is not obtained from third parties and is only given to us by you, our clients, customers and associates.

6. How do we use your personal data?

Under the GDPR, we must always have a lawful basis for using personal data. Your personal data will be used for the following purposes:

  • Supplying our products and/or services to you.
  • Personalising and tailoring our products and/or services for you.
  • Communicating with you.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers on our products and services.


7. How long will we keep your personal data?

We will not keep your personal data for any longer than necessary in light of the reason(s) for which it was first collected. Customer, client, and associate information is retained for a period of seven years, whereupon it is reviewed, and when required and appropriate to do so, deleted.

8. How and where do we store or transfer your personal data?

We share your data within the group of companies of which we are a part. The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including regular reviews of data and information held by us in relation to clients, customers and associates.

9. Do we share your personal data?

We may share your personal data with other companies in our group for data security and company records only.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours.


10. How can I access my personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). All Subject Access Requests should be made in writing. There is not normally any charge for a Subject Access Request.


11. How to contact us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: gdpr-dataprotection@starjammer.com
Telephone number: 01243 933203.
Postal Address: Starjammer, PO Box 265, Havant, Hants, PO9 9FJ.